Frequently Asked Questions

Here are our frequently asked questions/FAQ’s and please let us know if there’s anything you can’t see or think we should add.

Q1. How long do orders take
A: Orders are usually shipped within 3 working days of ordering for in-stock items. If we are on holiday we will post above. Backorders will be made ASAP, please get in touch before ordering to find out how long they will take. We will occasionally need to order more masters to make large orders which takes extra time. Please remember, Nikki is a full time parent working around nursery and school hours and has another business, Tree of Opals.